Delivering World-Class IT Customer Service Solution
We help IT companies to improve client satisfaction, reduce costs, and scale globally with reliable, 24/7 outsourced customer service.
About Us
Located in Bangsar South, KL, Trion Services Solution Sdn Bhd is a Malaysia-based outsourcing partner dedicated to the IT industry. We specialize in customer service, technical helpdesk, and IT product support, helping IT corporate & businesses strengthen their customer experience.
Incorporated since 2023
Excellence Customer Service
24/7 Support Available
IT Expertise
Our Services
To empower IT businesses with seamless support that builds loyalty and trust.
Customer Support Outsourcing
We provide multichannel support through calls, email and live chat. Our team delivers fast and professional assistance to enhance customer satisfaction.
Technical Helpdesk Support
We handle Level 1 and Level 2 troubleshooting, remote diagnostics and IT issue resolution. Our goal is to minimize downtime and keep users supported at all times.
IT Product and Software Support
We assist with onboarding, product guidance and issue tracking. This creates smooth user experiences, improves adoption and strengthens customer loyalty.
Customized Outsourcing Solutions
We design flexible support models with dedicated agents and scalable staffing. Our solutions are tailored to meet the needs of startups, growing businesses and large enterprises.
Why Choose Us
Cost Efficiency
Save up to 60% on staffing expenses by outsourcing your customer support to our dedicated teams.
Always Supported
We provide 24/7 global coverage so your customers are always assisted without delays
Skilled Expertise
Our support agents are IT-trained and equipped to handle both technical and customer-related issues with professionalism.
Insight Report
We deliver detailed reports and analytics to help you monitor performance and improve customer satisfaction continuously.
Seamless IT Customer Support For Your Business
At Trion Services Solution Sdn Bhd, we help IT companies reduce costs, improve customer satisfaction and accelerate growth with professional outsourced support. Our dedicated teams deliver technical helpdesk, customer care and multilingual assistance around the clock. We act as an extension of your business so you can focus on innovation while we take care of your customers.
We'd Love To Hear From You
contact us
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Find us Here
Level 5, Tower 8, Avenue 5, 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur 🌏 Google Map
Contact Us
+6014-370 3006
Take the first step, we
will take care for the rest
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